To get a quote click here
or call Bradford Office: 01274 496 220
Blackburn Office: 0845 340 2969
North East Office: 0845 340 2969
Welsh Office: 0845 340 2969
Commerce Business Systems (CBS) believes its rapid success is based upon the quality of service it provides. Founded in 2002, Managing Director John Green began building the foundations of CBS with a clear vision for the kind of business he wanted to create – one that values customer relationships and provides a truly personal service.
CBS has a team of over 25 specialists based in multiple locations, with a second office in a prime location to serve the North West of England.
This enables us to better service our customers, old and new, around the M62 Corridor and beyond.
The CBS HQ also benefits from a high quality, upgraded service department, and carries stocks of over 100 different types of toner at all times.
Some features of our service department:
VEHICLE TRACKING
All our service vehicles & delivery vans have pin-point accurate tracking. This not only helps us plan engineer routes for the day, but also gives us information, such as ETAs, available at the click of a button that we can pass on to the customer.
PDA SYSTEM
All our engineers have a service app on their PDAs (Personal Digital Assistants). This app provides details of service calls, addresses, messages & a whole lot more. They automatically link up to our head office with new calls and take a record of all calls completed including times, parts & any customer requests.
COMPUTER SYSTEM
Our office staff can view all service calls in one handy screen. This helps to ensure that our engineers are despatched at the correct times and that geographically all calls are possible within our 4 hour response time.
